Agentic Enterprise Service Management

Enterprise software has always arrived empty, and what made it yours was eighteen months of other people's consultants. The capability was real on the day you signed; reaching the day anyone could use it was the whole project. AEROSS raises the whole thing in a session instead — departments, systems carrying your own fields and lifecycles, governed workflows, and the people who work them.

One desk for every service the enterprise runs

IT, HR, finance, facilities and the rest answer on one model rather than one tool each — service management, network operations and AIOps on the same record, with the agents that work them governed by the same rules.

Raised in a session, not an implementation program

Describe the company and it stands: departments, systems carrying your own fields and lifecycles, governed workflows, and provisioned people. Every action an agent takes is recorded and answerable to a person. Built on the AEROSS Execution OS.

Frequently asked questions

What is AEROSS?

AEROSS is an agentic enterprise service management platform from AEROSS Agentic Systems. It raises a company's service desk — IT, HR, finance, operations — in a session, and staffs it with AI agents that work under a governing kernel: every action audited, every action reversible. Strategy, portfolio and project management, network operations and AIOps run on the same execution graph.

What does AEROSS do?

It replaces the implementation programme. Genesis™ interviews you and stands up the desk, the departments, the approvals and the agents; from then on the agents resolve, route and propose inside the rules you set, and people decide what the rules do not cover.

Is AEROSS a ServiceNow alternative?

Yes, for organisations that want the service desk without the implementation programme and without per-fulfiller pricing. AEROSS also connects to ServiceNow and 27 other systems through governed adapters, so it can sit beside an existing desk.

Who is behind AEROSS?

AEROSS Agentic Systems, founded by Mohsin Shafique. The company began as Teamingway in 2021 and became AEROSS in 2026 when the product outgrew the name.

How is AEROSS priced?

One enterprise contract, priced by people and estate — no tiers, no per-action or per-agent metering, AI included. The principles are public; the numbers are quoted in the room.